Your Yuno Energy Electricity Bill Explained

You receive your monthly electricity bill via the Yuno Energy app 24 hours before your payment date. We've put together a simple explainer to help you understand your bill.

Page 1 of your Bill

The Top section of page 1 of the Yuno energy Bill

1. Name and Address

Your name and address as they appear on your Yuno Energy account.

2. Account Details

The details of your account and plan.

Account Number: Your Yuno Energy account number.
MPRN: An 11-digit number that identifies your property's electricity supply.
MCC: The Meter Configuration Code indicates your electricity meter type.
DG: Your account will either be DG1 (Urban) or DG2 (Rural).
Plan Name: The name of the Yuno Energy plan.
Issue Date: The day this bill was issued.
Invoice Number: A unique number for this bill.

Previous Billing Period

The Middle section of page 1 of the Yuno energy Bill

This section summarises any difference between your predicted and total actual usage at the end of the last period.

1. Previous Period

The start and end dates of the previous billing period. New billing periods begin on the date your bill is issued.

2. Advanced Payment

The amount you paid at the start of your previous billing period. It was based on how much electricity we predicted you would use during the billing period.

3. Usage

How many Kilowatt-hours (kWh) we predicted you would use and how many you actually used.

4. Cost

The cost of your actual total electricity usage (see No.3).

5. How you did

The difference between your predicted usage and your actual usage. If you used less than predicted, we'll deduct the extra credit from this bill. If you used more, this amount will be added.

You'll find a complete breakdown of the previous billing period on Page 2 of your bill (below).

Next Billing Period

The Last section of page 1 of the Yuno energy Bill

This section covers the calculation of the amount due for the upcoming billing period.

1. Advance Payment

The amount owed based on your predicted usage.

2. Factors Affecting Payment

Any positive or negative amount applied to the current payment.

Credit carried forward from a previous billing period taken off this payment.
Ad-hoc payments made during Billing Periods towards your next bill.
Any difference between your predicted and actual usage from the previous period applied to this bill.

3. Total

The combined total of the above figures applied to your Advance Payment. Making payments during the current billing period and using less electricity than predicted will help reduce your costs.

4. Total Payment Due

This is the amount charged to the debit or credit card on your account on billing day. It accounts for your Advance Payment (1) and Total (3).

Page 2 of your Bill

A Breakdown of the Significant Sections of Page 2

This page provides more detailed information about the previous billing period.

1. Billing Period

The date range of the previous billing period. This can be anywhere between 15 and 45 days for your first bill. Thereafter, your billing periods usually last 30 days.

2. Start Read

This is the meter reading from the start date of the billing period. It will always show as zero on your first bill. It will also confirm if the reading was estimated (e), actual (a), or customer-provided (c).

3. Start Read Date

The date of the meter read.

4. End Read

The meter reading from the end of the billing period.

5. End Read Date

The date the meter read in part (4) was taken.

6. Energy Usage

The difference between the reads at the start (2) and the end (4) of the billing period.

A Sample Bill, Page 2. Numerated for Explanations

1. Electricity Charges

This charge is based on the amount of electricity used in kilowatt-hours (kWh) and your unit rate.

2. Standing Charge

All energy suppliers apply a daily Standing Charge towards the cost of providing and maintaining your electricity supply.

3. PSO Levy

The government applies the Public Service Obligation Levy (PSO) to all energy customers to support renewable energy generation in Ireland. It has been set to zero for 2023-24.

4. Units

For electricity, this is the volume of kilowatt-hours (kWh) used. With Standing Charges, it's the number of days in your billing period.

5. Rate

The rate charged per unit (kWh and Standing Charge).

6. Amounts

This individual totals for columns 1, 2 and 3.

7. Total Ex. VAT

This combined total of the rows above ( excluding VAT).

1. Total Ex. VAT

The same as No.7 from the previous section.

2. VAT Rate

The percentage rate of VAT.

3. Total Including VAT

The actual total cost including VAT

4. Advance Payment

The amount you paid at the start of the billing period.

5. How You Did

The difference between No.3 and No.4. If No.3 is less than No.4, the remaining amount will be deducted from your next bill. If it's more, the difference will be added.

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Fixed Discount Plan Terms and Conditions

Fixed Discount Tariff Details

24hr Urban	Ex VAT	Inc VAT
24Hr Unit Rate	23.16 cent/kWh	25.24 cent/kWh
Urban Standing Charge	€242.87 Annually	€264.73 Annually
PSO	€0.00 Annually	€0.00 Annually
EAB		€1,324.81

D/N Urban	Ex VAT	Inc VAT
Day Unit Rate	23.22 cent/kWh	25.31 cent/kWh
Night Unit Rate	16.04 cent/kWh	17.49 cent/kWh
Urban Standing Charge	€300.76 Annually	€327.83 Annually
PSO	€0.00 Annually	€0.00 Annually
EAB		€1,266.05

24hr Rural	Ex VAT	Inc VAT
24Hr Unit Rate	23.16 cent/kWh	25.24 cent/kWh
Rural Standing Charge	€299.30 Annually	€326.24 Annually
PSO	€0.00 Annually	€0.00 Annually
EAB		€1,386.32

D/N Rural	Ex VAT	Inc VAT
Day Unit Rate	23.22 cent/kWh	25.31 cent/kWh
Night Unit Rate	16.04 cent/kWh	17.49 cent/kWh
Rural Standing Charge	€362.81 Annually	€395.46 Annually
PSO	€0.00 Annually	€0.00 Annually
EAB		€1,333.69

Fixed Discount Plan Valid from 26th April 2024

1. These Product Specific Terms and Conditions

1.1 These Product Specific Terms and Conditions (as amended from time to time) apply specifically to the services associated with the Fixed Discount Plan Tariff (the “Fixed Discount Plan T&Cs”) and are incorporated into the Contract (as defined in the General Terms and Conditions which can be found at https://yunoenergy.ie/terms-and-conditions), between Yuno Energy (“Yuno Energy” or “we”, “us” or “our”) and a person who agrees to enter into a Contract for the Supply of Energy with us (“Customer” or “you” ).

1.2 In the event of any conflict between these Fixed Discount Plan T&Cs and our General Terms and Conditions these terms will prevail. Any defined terms in these Product Specific T&Cs will have the meaning given to them as defined in the General Terms and Conditions.

1.3 The Contract shall commence on the date that you sign up to Yuno Energy and agree to our General Terms and Conditions and will continue for a period of one (1) calendar year from that date (the "Initial Period").

1.4 The Fixed Discount Plan Tariff will apply for the term specified in clause 1.3, after which point you will be moved to the Yuno Energy Standard Price Plan Tariff.

1.5 Should you terminate the Contract after the 14 day cooling off period but prior to the expiry of the Initial Period or without providing us with the required 30 days advanced notice of your intention to cancel a €100 termination fee will be applied to your account.

1.6 Yuno Energy reserves the right to withdraw the Fixed Discount Plan Tariff without notice at any time prior to the commencement of the contract.

1.7 The Unit Rate of the Fixed Discount Plan Tariff is fixed for the Initial Period. All other charges are subject to change in accordance with our Standard Terms and Conditions.

2. Fixed Discount Plan Offer

2.1 This Fixed Discount Plan Tariff is only available to new Yuno Energy electricity customers.

2.2 Pricing is subject to and dependent on your location and your meter configuration code.

Paperless Tariff

2.3 The Fixed Discount Plan Tariff is a paperless Tariff. To avail of the Fixed Discount Plan Tariff you must download our mobile App and provide us with your correct e-mail address at the time of entering into the Contract in order to receive your Energy Bill. We shall use this email address to notify you that your Energy Bill is available in your App.

2.4 We reserve the right to change your Tariff from the Fixed Discount Plan Tariff to another Tariff or otherwise terminate the Contract, if you:

2.4.1 want to receive paper Energy Bills; or

2.4.2 are unable to download or login into our App; or

2.4.3 do not provide us with a valid up-to-date email address.

Smart Meter

2.5 The Fixed Discount Plan Tariff is dependent on us obtaining your half hourly metering data from ESBN, accordingly if you wish to sign up to the Fixed Discount Plan Tariff you must have a smart Meter installed or consent to its installation when requested to do so by ESBN. Due to applicable industry rules for smart metering once you move to a Fixed Discount Plan Tariff, it is not possible to revert back to a non-smart Tariff.

2.6 If you refuse to allow ESBN to install a smart Meter at your Premises or if you no longer wish to provide ESBN or us with your half hourly smart metering data you will become ineligible to avail of the Fixed Discount Plan Tariff. We reserve the right to move you to a different Tariff or terminate the Contract. If you move to another Tariff we may request a deposit from you.

2.7 If the signal from your smart Meter is not sufficient to support the transfer of half-hourly data to us via ESBN, we will contact you to discuss other suitable Tariffs.

2.8 Consumption insights in your App will only be available 30 days after the installation of a smart Meter.

3. Billing, Charges & Payment

3.1 We will issue your Energy Bill in accordance with the processes set out in Clause 11 of the General Terms and Conditions. In addition to those terms, the following terms apply:

3.1.1 On signing up to the Fixed Discount Plan Tariff, you will be required to make an advanced payment which will be calculated based upon your predicted consumption.

3.1.2 You can choose the date on which you wish to be billed and charged in the App. Your Energy Bill may be issued on the same day that the payment is deducted from your card.

3.1.3 If you do not have an ESBN Smart Meter, you will not receive usage data or daily updates until your ESBN smart Meter has been installed.

3.1.4 You must pay your Energy Bill to the specific payment conditions of your Tariff. If you fail to pay us by an agreed payment date, we reserve the right to change our payment collection date and we will notify you in advance of doing this.

3.1.5 Should you fail to pay by one of the payment methods agreed between us at signup, we may change the frequency of your Energy Bills. We may also require you to pay a security deposit. We may also charge you any reasonable costs incurred by us in relation to collecting any overdue payments from you.

3.1.6 We reserve the right to move you to another Tariff if you breach the Contract.

4. Welcome Bonus (if applicable)
4.1 Welcome bonus signifies a rebate offered by us the company to you the customer. It is offered at the sole discretion of the company and may be applied to your account over the duration of the initial term and is subject to the successful payment of your advanced credit.

4.2 You will only be entitled to receive a welcome bonus if it is offered to you by the company at the point of sign up. Any new welcome bonus offers will not be retrospectively applied to existing customers.

4.3 The welcome bonus is available to new Yuno Energy customers only that sign up for this and is subject to a minimum initial term as set out in clause 1.3.

4.4 The Welcome bonus is applied to your Yuno Energy electricity account, no cash alternatives will be offered.

4.5 Should you terminate this Contract within the initial term as specified in clause 1.3 we reserve the right to withdraw the welcome bonus and debit your account for an amount up to the value of the welcome bonus received.

4.6 Only one welcome bonus will apply per MPRN in a twelve month period.

4.7 The welcome bonus offer can be withdrawn without notice at the discretion of the company.

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